24 months guarantee

In order to ensure maximum product quality, we rely on experienced employees and the use of carefully selected materials in all manufacturing processes. We demand the highest quality from ourselves, so that our customers can enjoy their products for a long time.

That's why we proudly give our "24-month guarantee" on all Victoria Hyde products!

In detail:
The two-year manufacturer's guarantee is granted by us, BBD Best Buy Europe GmbH, Wendenstraße 130 A, 20537 Hamburg, from the date of purchase. It applies across Europe. The statutory warranty right (liability for defects) is not restricted by the guarantee. The warranty covers all repair and shipping costs for defects that occur during the warranty period and are not due to wear and tear, normal usage or improper handling or affect the life of the battery. In the event of a warranty claim, please contact us by stating your name and the order number. We will process your request immediately after arrival of the product and refund you the shipping costs after checking. After the product has been sent in, we will repair the product free of charge or replace it with an equivalent product.