Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must contact BBD Buy Best Europe GmbH, Wendenstrasse 130, mezzanine floor / entrance A
D-20537 Hamburg, info@victoria-hyde.com by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
You can also use the model cancellation form or any other clear declaration on our website www. victoria-hyde.com complete and submit electronically. If you make use of this option, we will immediately (e.g. by e-mail) send you confirmation of receipt of such a revocation.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation
If you revoke this contract, we must reimburse you for all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse the repayment until we have received the goods back. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

withdrawal form
If you want to revoke the contract, please fill out this form and send it back to us:

To BBD Buy Best Europe GmbH, Wendenstrasse 130, 20537 Hamburg / mezzanine / entrance A, D-20537 Hamburg, info@victoria-hyde.com:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*) …………… ….
Ordered on (*)/ received on (*) ………………….
Name of consumer(s) ………………………
Address of consumer(s) ………………………
Signature of the consumer(s) (only in the case of notification on paper) …………
Date ………………………
………………………
(*) Delete where not applicable.

Conclusion of contract and withdrawal
BBD Buy Best Europe GmbH undertakes to accept the customer's order under the conditions of the website. In the case of writing, printing and calculation errors on the website, BBD Buy Best Europe GmbH is entitled to withdraw. If the supplier of BBD Buy Best Europe GmbH does not supply BBD Buy Best Europe GmbH with the ordered goods despite a contractual obligation, BBD Buy Best Europe GmbH is also entitled to withdraw. In this case, the customer will be informed immediately that the ordered product is not available. The purchase price already paid will be refunded immediately.

Warranty and Liability
If there is a defect in the purchased item for which BBD Buy Best Europe GmbH is responsible, BBD Buy Best Europe GmbH is entitled to choose between remedying the defect or making a replacement delivery. If BBD Buy Best Europe GmbH is not willing or able to remedy the defect/replacement delivery or if this is delayed beyond a reasonable period of time for reasons for which BBD Buy Best Europe GmbH is responsible or if the remedying of the defect/replacement delivery fails in any other way, the The customer is entitled to choose to withdraw from the contract or to demand a corresponding reduction in the purchase price.
Unless otherwise stated below, further claims of the customer - regardless of the legal grounds - are excluded. BBD Buy Best Europe GmbH is therefore not liable for damage that has not occurred to the delivery item itself; in particular, BBD Buy Best Europe GmbH is not liable for lost profits or other financial losses of the customer. Insofar as the liability of BBD Buy Best Europe GmbH is excluded or limited, this also applies to the personal liability of employees, representatives or vicarious agents.
The above limitation of liability does not apply if the cause of the damage is based on intent or gross negligence. Furthermore, it does not apply if the customer asserts claims under Sections 1, 4 of the Product Liability Act, claims due to the lack of a guaranteed property or claims for damages due to non-performance in accordance with Sections 463, 480 Para. 2 BGB. The same applies to initial inability or impossibility for which we are responsible.
If BBD Buy Best Europe GmbH negligently violates a contractual obligation, the obligation to compensate for property damage or personal injury is limited to the damage that typically occurs.
The warranty obligation applies in accordance with the statutory provisions, calculated from the transfer of risk. This period is a statute of limitations and also applies to claims for compensation for consequential damages, insofar as no claims from tort are asserted.